When you need to tell us about a change to your information or circumstances
If you're calling on behalf of a student - read about our Consent to share process before you call.
For help with Student Finance NI undergraduate queries including full or part-time or if you're receiving funding for funding for an Initial Teacher Training Course (ITT) or Postgraduate Certificate in Education (PGCE).
Opening hours: Monday - 08:00 AM to 08:00 PM Tuesday - 08:00 AM to 08:00 PM Wednesday - 08:00 AM to 08:00 PM Thursday - 08:00 AM to 08:00 PM Friday - 08:00 AM to 08:00 PM Saturday - 09:00 AM to 04:00 PM Sunday - 09:00 AM to 04:00 PM 0300 100 0077 Lines are currently closed
Postgraduate Loan helpline
For help with Student Finance NI postgraduate Loan queries only.
If you're receiving funding for an Initial Teacher Training Course (ITT) or Postgraduate Certificate in Education (PGCE), you should contact us using the Undergraduate Helpline.
Opening hours: Monday - 08:00 AM to 06:00 PM Tuesday - 08:00 AM to 06:00 PM Wednesday - 08:00 AM to 06:00 PM Thursday - 08:00 AM to 06:00 PM Friday - 08:00 AM to 06:00 PM Saturday - Closed Sunday - Closed 0300 100 0493 Lines are currently closed
Further information about call charges can be found on nidirect.com.
Return a form or evidence
If you already have a form or request for evidence, it normally has the return address on there. If not you can:
Full-time undergraduate students from Northern Ireland
Use our Postcode search to find address and contact information for your local Student Finance NI office.
Part-time undergraduate students, EU students and postgraduate students
Use the Return addresses page to find out where to send your documents.
Request communications in alternative formats
All our forms are available in alternative formats like Braille, large print format or audio. You can make a request by emailing our alternative formats team with:
- your name
- your address
- details of the format you need
You can also call 0141 243 3686 to make a request.