COVID-19 update: our contact centres have temporarily closed

26 March 2020

Following the government’s latest advice on COVID-19, we’ve had to make changes to how we work.

That’s why we’ve made the decision to close our contact centres temporarily. This means we’ll be unable to take calls until further notice. We apologise for any inconvenience this may cause.

Student finance applications for academic year 2020 to 2021 have not opened yet. Continue to check our website for more information on applying.

Students can visit our coronavirus (COVID-19) page for more information on how student finance is affected.

You, and your students, can also find further guidance about COVID-19 and its effect on education.

Thank you for your patience during this time.

Last modified: 26 March 2020