Notifications archive

The following list shows the notifications that have appeared on the site, from the most recent.

Start Date End Date Notification Message
27 Apr 2023 28 Apr 2023

Due to industrial action on Friday 28 April, it may take longer than usual for us to respond to your calls and messages.

To help us support those in most urgent need, we ask that you sign in to your online account to check for an answer, Or check our online guidance.

06 Apr 2023 10 Apr 2023

We’re making improvements to our services from Friday 07 April to Monday 10 April.

During this time you won’t be able to access your online account, and neither will our advisors.
Access to your account will be available again from Tuesday 11 April.
Thanks for your patience.

04 Apr 2023 05 Apr 2023

Service availability

We’re aware of a problem with our network provider that is stopping you from signing into your student finance account.
We’re sorry that you won’t be able to access your account at the moment, and neither will our advisors.
Thanks for your patience as we wait for this problem to be resolved.