Applications for 2017/18 are now open - it’s time for full-time undergraduate students to apply
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Tuition Fee Loans for Part-time Undergraduate (and Distance Learning) Students 2017/18
Read more...
Tuition Fee Loans for Postgraduate students 2017/18
Read more...
Postgraduate Tuition Fee Loans in Northern Ireland
Read more...
Applications for 2016/17 part-time students are now open
Read more...

How can I contact Student Finance NI?


Telephone Enquiries

Phone 0300 100 0077
Opening hours Monday to Friday - 8.00am to 8.00pm
Saturday - 9.00am to 4.00pm
Sunday - Closed
www.studentloanrepayment.co.uk The student loan repayment website allows you to calculate how much you owe and make a payment online

Postgraduate Tuition Fee Loan enquiries

Phone 0300 100 0493
Opening hours Monday to Friday - 8.00am to 6.00pm
Saturday - Closed
Sunday - Closed

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Online Enquiries

If you login to your online account you can:

  • update your personal details
  • view any letters from Student Finance NI
  • view any payments you have received

You may also be able to find the answer to your question online through our FAQs.

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Postal Addresses

Sending your application or evidence to an incorrect address can result in your application being delayed.

Full-time undergraduate students

If you’re:

  • a new or continuing full-time undergraduate student, and/or
  • applying for Disabled Students’ Allowances

you can find out your EA regional office and view their contact details by entering your postcode in our:

Part-time undergraduate & postgraduate students

If you’re:

  • a new or continuing part-time student,
  • a new or continuing OU student,
  • postgraduate student.

Visit How and when to apply for the return address for part-time students.

EU Full-time and part-time undergraduate students

All EU applications and supporting evidence should be sent to:

Student Finance Services
Non UK Team
Student Finance England
PO Box 89
Darlington
DL1 9AZ

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The student loan repayment website allows you to calculate how much you owe and make a payment online.

Phone 0300 100 0611
Minicom* 0300 100 0625
Opening hours Monday to Friday
8.00am to 8.00pm
Saturday 9.00am to 4.00pm
Sunday Closed

(* You must have access to a Minicom device in order to use this service)

To find out more visit - www.studentloanrepayment.co.uk

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If you require correspondence in large font

If you need any of our letters, forms or guides sent to you in braille, please email braille&largefontletterrequests@slc.co.uk with the following information:

  • your name
  • your address
  • your Customer Reference number
  • what you need converted into braille

If you need large print versions of any of our letters, forms or guides, please email braille&largefontletterrequests@slc.co.uk with the following information:

  • your name
  • your address
  • your Customer Reference number
  • what you require to be converted into large print
  • the font size (e.g. 18pt) and the font type (e.g. Arial) that you need.

Please note, we can’t respond to any questions about your account through this email address.

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Make a Complaint to Student Finance NI

We very much hope that you are satisfied with the service you've received. However, we do recognise that from time to time things can go wrong. If you have tried phoning us to sort this out but still feel we haven't been able to resolve your issue you may wish to use our formal complaints handling service.

Please note that you should not raise a complaint if you have a general account enquiry, or if you are having problems with the online application. If you have a general enquiry please contact Student Finance NI.

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Appeals

An appeal is a formal request to review our decision on whether you are entitled to financial help. An appeal should relate to decisions or actions based on how we interpret the law or regulations (for example, on whether you are entitled to financial support or how much finance you are entitled to).

If you wish to appeal against a decision SFNI have made about your funding please read the Postal Addresses section to find the correct address.

In all other cases, you should follow the complaints process.

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